Cyber Intelligence Operations Senior Analyst
Arete Incident Response
January 2022 to Present
- Leading high-impact intelligence efforts that support digital forensics, incident response, threat hunting, and proactive security operations.
- Collecting, Analyzing, and operationalizing threat intelligence to help clients detect, understand, and mitigate advanced cyber threats.
- Developing, maintaining, and refining threat actor profiles.
- Correlating intelligence with DFIR investigations.
- Monitoring open-source intelligence (OSINT), dark web forums, data leak sites, and threat feeds for actionable insights.
- Enriching internal data with external threat intelligence sources to improve detection and response.
- Providing clear, concise intelligence briefings to clients, executives, and internal teams.
- Translating complex cyber intelligence into business-relevant guidance for non-technical stakeholders.
- Mentoring junior analysts and helping to shape the intelligence team’s processes and priorities.
Systems Administrator II
FIS Global
September 2019 to January 2022
- Member of a six (6) person team dedicated to a client with over:
- 1,800 users
- 160 service accounts
- 2,000 endpoints
- 240 servers – both physical and VMware ESXi based virtual servers
- 90 physical locations across three (3) states.
- Responsible for the administration of over 800 group policy objects (GPOs).
- Responsible for configuring, installing, and maintaining Cisco switches, providing on-premises support for networking team members as needed, and monitoring customer’s network status using SevOne products (previously used SolarWinds products).
- Responsible for troubleshooting and resolving hardware and software issues using ServiceNow (SNOW) including change management procedures.
- Responsible for file restorations via Commvault (previously used Dell EMC Avamar backup software).
Technology Support Specialist
Community Action, Inc.
August 2017 to December 2021
- Filled IT Manager role from November 2017 to September 2019.
- Installed, configured, maintained, and updated all physical and Hyper-V based virtual systems, including Windows 7, Windows 8.1, Windows 10, Windows Server 2008, Windows Server 2012, Windows Server 2016, Linux, and Polycom videoconferencing systems.
- Experience with both Azure and AWS due to significant time planning and testing for potential migration to cloud based services.
- Responsible for administration of organization’s Exchange Online and SharePoint.
- Installed, configured, and maintained organizational network including firewalls, switches, etc. as well as establishing secure VPN connections between main office and five satellite offices using Sonic Wall network security appliances.
- Managed all user accounts, appropriate access, and security both on-premises with Active Directory and in Office 365 via Azure AD Connect.
- Responsible for configuration, maintenance, and administration of Mitel VOIP phone system.
- Maintained and updated a Microsoft Access database used to run Jefferson County, PA’s medical assistance transportation program to include creating custom forms and reports using Visual Basic for Applications.
- Responsible for verifying, testing, and restorations of Crash Plan Pro and Veeam Backup & Replication backups saved locally and on LTO tape.
Game Developer (Volunteer)
High Velocity Paintball
June 2003 to February 2019
- Developer for an online multiplayer game with more than 150,000 registered users.
- Implemented game play systems and logic including graphics engine, physics engine, and game logic in Visual Basic.
- Prioritized tasks and carefully managed time to consistently meet delivery dates.
- Worked closely with other staff to break down project goals into various job duties and tasks.
- Used debugging techniques to identify issues with code and resolve errors.
- Communicated regularly with end-users to receive feedback.
Intelligence Analyst/Security Manager
U.S. Army
March 2005 to September 2010
- Served as the Battalion Security Manager with the responsibility for the management and implementation of personnel, information, and physical security programs.
- Reviewed, analyzed, and interpreted National Security Agency (NSA), DOD, DA, WAMC and MEDCOM regulation/directives pertaining to the security programs for which responsible.
- Safeguarded classified and sensitive material.
- Assisted communications section with setup and configuration of both unclassified and classified computer networks as well as Cisco VOIP phone systems.
- Assisted with troubleshooting and resolving hardware and software issues.
- Coordinated with others on personnel security matters. Updated clearance and access rosters for all DoD civilians and military personnel assigned to the organization.
- Conducted security inspections to ensure compliance with directives concerning dissemination, reproduction, transmission, storage and safeguarding, and destruction of classified material.
- Kept supervisors informed of potential scheduling conflicts and resourcing problems, and provided recommendations for avoidance/resolution of problems.
IT Specialist (Volunteer)
Goodwill Industries of NCPA
June 2000 to March 2005
- Responsible for troubleshooting and resolving hardware and software issues.
- Configured, installed, and maintained organizational printers and copiers.
Assistant Network Administrator (Volunteer)
Jefferson County-DuBois A.V.T.S.
September 2003 to June 2004
- Assisted with managing user accounts via Active Directory.
- Assisted with administration of on-premises Microsoft Exchange server.
- Assisted with troubleshooting and resolving hardware and software issues.
- Assisted with imaging, configuration, and deployment of new desktop computer systems.
- Oversaw deployment of and subsequent scans with new antivirus software across entire network to successfully
- eliminate viruses.
Database Administrator Intern
KTH Architects, Inc.
June 2003 to September 2003
- Created and maintained a database for digitization of all prior architectural design projects.
- Created custom forms and reports utilizing Visual Basic for Applications
- Assisted the IT manager with troubleshooting and resolving hardware and software issues.