Christopher Maze

Information technology professional with over 20 years of experience.

Work History

Cyber Intelligence Operations Senior Analyst

Arete Incident Response

January 2022 to Present

  • Leading high-impact intelligence efforts that support digital forensics, incident response, threat hunting, and proactive security operations.
  • Collecting, Analyzing, and operationalizing threat intelligence to help clients detect, understand, and mitigate advanced cyber threats.
  • Developing, maintaining, and refining threat actor profiles.
  • Correlating intelligence with DFIR investigations.
  • Monitoring open-source intelligence (OSINT), dark web forums, data leak sites, and threat feeds for actionable insights.
  • Enriching internal data with external threat intelligence sources to improve detection and response.
  • Providing clear, concise intelligence briefings to clients, executives, and internal teams.
  • Translating complex cyber intelligence into business-relevant guidance for non-technical stakeholders.
  • Mentoring junior analysts and helping to shape the intelligence team’s processes and priorities.

Systems Administrator II

FIS Global

September 2019 to January 2022

  • Member of a six (6) person team dedicated to a client with over:
    • 1,800 users
    • 160 service accounts
    • 2,000 endpoints
    • 240 servers – both physical and VMware ESXi based virtual servers
    • 90 physical locations across three (3) states.
  • Responsible for the administration of over 800 group policy objects (GPOs).
  • Responsible for configuring, installing, and maintaining Cisco switches, providing on-premises support for networking team members as needed, and monitoring customer’s network status using SevOne products (previously used SolarWinds products).
  • Responsible for troubleshooting and resolving hardware and software issues using ServiceNow (SNOW) including change management procedures.
  • Responsible for file restorations via Commvault (previously used Dell EMC Avamar backup software).

Technology Support Specialist

Community Action, Inc.

August 2017 to December 2021

  • Filled IT Manager role from November 2017 to September 2019.
  • Installed, configured, maintained, and updated all physical and Hyper-V based virtual systems, including Windows 7, Windows 8.1, Windows 10, Windows Server 2008, Windows Server 2012, Windows Server 2016, Linux, and Polycom videoconferencing systems.
  • Experience with both Azure and AWS due to significant time planning and testing for potential migration to cloud based services.
  • Responsible for administration of organization’s Exchange Online and SharePoint.
  • Installed, configured, and maintained organizational network including firewalls, switches, etc. as well as establishing secure VPN connections between main office and five satellite offices using Sonic Wall network security appliances.
  • Managed all user accounts, appropriate access, and security both on-premises with Active Directory and in Office 365 via Azure AD Connect.
  • Responsible for configuration, maintenance, and administration of Mitel VOIP phone system.
  • Maintained and updated a Microsoft Access database used to run Jefferson County, PA’s medical assistance transportation program to include creating custom forms and reports using Visual Basic for Applications.
  • Responsible for verifying, testing, and restorations of Crash Plan Pro and Veeam Backup & Replication backups saved locally and on LTO tape.

Game Developer (Volunteer)

High Velocity Paintball

June 2003 to February 2019

  • Developer for an online multiplayer game with more than 150,000 registered users.
  • Implemented game play systems and logic including graphics engine, physics engine, and game logic in Visual Basic.
  • Prioritized tasks and carefully managed time to consistently meet delivery dates.
  • Worked closely with other staff to break down project goals into various job duties and tasks.
  • Used debugging techniques to identify issues with code and resolve errors.
  • Communicated regularly with end-users to receive feedback.

Intelligence Analyst/Security Manager

U.S. Army

March 2005 to September 2010

  • Served as the Battalion Security Manager with the responsibility for the management and implementation of personnel, information, and physical security programs.
  • Reviewed, analyzed, and interpreted National Security Agency (NSA), DOD, DA, WAMC and MEDCOM regulation/directives pertaining to the security programs for which responsible.
  • Safeguarded classified and sensitive material.
  • Assisted communications section with setup and configuration of both unclassified and classified computer networks as well as Cisco VOIP phone systems.
  • Assisted with troubleshooting and resolving hardware and software issues.
  • Coordinated with others on personnel security matters. Updated clearance and access rosters for all DoD civilians and military personnel assigned to the organization.
  • Conducted security inspections to ensure compliance with directives concerning dissemination, reproduction, transmission, storage and safeguarding, and destruction of classified material.
  • Kept supervisors informed of potential scheduling conflicts and resourcing problems, and provided recommendations for avoidance/resolution of problems.

IT Specialist (Volunteer)

Goodwill Industries of NCPA

June 2000 to March 2005

  • Responsible for troubleshooting and resolving hardware and software issues.
  • Configured, installed, and maintained organizational printers and copiers.

Assistant Network Administrator (Volunteer)

Jefferson County-DuBois A.V.T.S.

September 2003 to June 2004

  • Assisted with managing user accounts via Active Directory.
  • Assisted with administration of on-premises Microsoft Exchange server.
  • Assisted with troubleshooting and resolving hardware and software issues.
  • Assisted with imaging, configuration, and deployment of new desktop computer systems.
  • Oversaw deployment of and subsequent scans with new antivirus software across entire network to successfully
  • eliminate viruses.

Database Administrator Intern

KTH Architects, Inc.

June 2003 to September 2003

  • Created and maintained a database for digitization of all prior architectural design projects.
  • Created custom forms and reports utilizing Visual Basic for Applications
  • Assisted the IT manager with troubleshooting and resolving hardware and software issues.